Terms and Conditions

Last Updated: September 28, 2026

These Terms and Conditions (“Terms”) govern your use of https://des.solar (the “Site”), operated by Direct Energy Solutions, Inc. (“Direct Energy Solutions,” “DES,” “we,” “us,” or “our”). By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site.

  1. Our Services

Direct Energy Solutions is an energy brokerage. We help homeowners and businesses evaluate solar, energy storage, roofing, HVAC, and other energy efficiency options, and we connect clients with independent installation contractors (EPCs) and financial institutions. Unless stated otherwise in a signed written agreement, installation work is performed by third-party contractors, and financing is provided by third-party lenders or leasing companies.

  1. Quotes and Estimates

Any quotes, savings estimates, production estimates, or pricing provided through the Site or by our representatives are estimates only and are not binding offers. Actual system size, pricing, energy production, savings, and eligibility depend on site conditions, utility rates, usage, weather, shading, program rules, credit approval, and other factors outside our control. Your final terms are set only in a signed written contract.

  1. Incentives, Tax Credits, and Financing

Information about tax credits, rebates, net metering, and other incentives is provided for general informational purposes only and is not tax, legal, or financial advice. Incentive programs change and eligibility varies. Consult a qualified tax professional regarding your situation. Financing and leasing are subject to approval by third-party providers and their terms.

  1. No Guarantee of Savings

We do not guarantee any specific energy savings, utility bill reduction, increase in home value, or return on investment. Past results and client testimonials do not guarantee future results.

  1. Warranties

Product and workmanship warranties are provided by manufacturers, installers, or third-party warranty providers under their own terms. Please review applicable warranty documents for coverage details. Except as expressly stated in a signed written agreement, Direct Energy Solutions does not provide warranties on products or installation.

  1. Communications Consent

By submitting your information through the Site, you agree that Direct Energy Solutions and its representatives may contact you by phone, email, and text message regarding your inquiry, including through automated technology, at the contact information you provide. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. Reply STOP to opt out of text messages or HELP for help.

  1. Accuracy of Information You Provide

You agree to provide accurate and complete information, including utility bills and property details. You represent that you are the owner of the property, or are authorized by the owner, for which you request a quote.

  1. Intellectual Property

All content on the Site, including text, graphics, logos, and images, is owned by or licensed to Direct Energy Solutions and is protected by copyright and trademark law. You may not copy, reproduce, distribute, or modify any content without our prior written permission.

  1. Prohibited Use

You agree not to:

  • Use the Site for any unlawful purpose
  • Submit false or misleading information
  • Attempt to gain unauthorized access to the Site or its systems
  • Interfere with the operation or security of the Site
  • Use automated tools to scrape or collect data from the Site
  1. Third-Party Links and Services

The Site may contain links to third-party websites and services, including warranty providers and partners. We do not control and are not responsible for their content, policies, or practices.

  1. Disclaimer of Warranties

THE SITE AND ALL INFORMATION ON IT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

  1. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, DIRECT ENERGY SOLUTIONS AND ITS OWNERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE OR RELIANCE ON ANY INFORMATION PROVIDED THROUGH IT, OR FROM THE ACTS OR OMISSIONS OF ANY THIRD-PARTY CONTRACTOR, LENDER, OR WARRANTY PROVIDER.

  1. Indemnification

You agree to indemnify and hold harmless Direct Energy Solutions and its owners, employees, and agents from any claims, losses, or expenses, including reasonable attorneys’ fees, arising from your use of the Site or your violation of these Terms.

  1. Governing Law

These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict of law rules. Any dispute arising from these Terms or the Site will be brought in the state or federal courts located in Middlesex County, Massachusetts.

  1. Changes to These Terms

We may update these Terms at any time. Changes are effective when posted on this page with an updated “Last Updated” date. Your continued use of the Site means you accept the updated Terms.

  1. Privacy

Your use of the Site is also governed by our Privacy Policy.

  1. Contact Us

Direct Energy Solutions, Inc.
881 Worcester Street, Suite 1
Natick, MA 01760
Email: kyle@des.solar